Privacy Policy

 

This Privacy Policy applies to the services of Emma & David London (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner.

If you have any questions regarding this Privacy Policy or how we handle your data, you may contact us at:

Emma & David London
Email: contact.emmadavidlondon.com

1. Personal Data We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely via third-party payment providers)

  • IP address

  • Device and browser information

  • Website activity and browsing behavior

  • Order history and customer service communications

We only collect personal data that is necessary for providing our services and improving your shopping experience.

2. Purpose of Data Processing

We use your personal data for the following purposes:

  • Processing and fulfilling orders

  • Shipping and delivery coordination

  • Providing customer service and support

  • Sending order confirmations, updates, and service-related communications

  • Improving our website functionality and user experience

  • Fraud prevention and security monitoring

  • Marketing communications (only where permitted or with your consent)

We process your data based on contractual necessity, legal obligations, legitimate business interests, or your consent where required.

3. Sharing of Data with Third Parties

We do not sell your personal data.

Your information may only be shared with trusted third parties when necessary to operate our business, including:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website hosting providers

  • Marketing and analytics services

  • Legal or regulatory authorities when required by law

All third-party partners are required to handle your data securely and in compliance with applicable data protection laws.

As a dropshipping-based e-commerce business, certain order and shipping details may be shared with fulfillment partners strictly for the purpose of processing and delivering your order.

4. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Improve user experience

  • Analyze website traffic and behavior

  • Support marketing and advertising efforts

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

All payment transactions are encrypted and processed through secure payment gateways. We do not store full payment details on our servers.

7. Your Rights

Depending on your location and applicable data protection laws (including GDPR where applicable), you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at: contact.emmadavidlondon.com

We may request identity verification before processing certain requests.

8. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements or business operations. The latest version will always be published on our website.

9. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Emma & David London

Email: contact.emmadavidlondon.com