Payment Policy

At Emma & David London, we aim to provide a secure and smooth payment experience. This Payment Policy explains which payment methods we accept, how payments are processed, and how refunds are handled.

1. Accepted Payment Methods

We offer multiple payment options to ensure convenience for our customers.

Please note: Available payment methods may vary depending on your country or region. Customers are responsible for verifying which payment options are available at checkout.

Examples of accepted payment methods may include:

  • Credit Card (Visa, Mastercard)

  • Apple Pay

  • Google Pay

  • Shop Pay

We reserve the right to add, remove, or modify available payment methods at any time without prior notice.

2. Payment Security

All payments are processed through secure and encrypted SSL (Secure Socket Layer) connections.

  • Your payment details are transmitted securely.

  • We do not store full credit card information on our servers.

  • Payments are handled by certified third-party payment providers that comply with strict security standards.

Your financial information remains protected at all times.

3. Payment Processing

Orders will only be processed after successful payment authorization.

If a payment is declined or flagged for security reasons:

  • The order will not be processed.

  • We may request additional verification.

  • The order may be automatically cancelled if payment is not completed.

Emma & David London reserves the right to refuse or cancel orders in cases of suspected fraud or unauthorized transactions.

4. Refunds

If you are entitled to a refund (for example, after an approved return), the refund will be processed within 14 days after:

  • The returned item has been received at the designated return address, and

  • The product has been inspected and approved in accordance with our Return Policy.

Refunds will always be issued using the original payment method.

Please note:

  • Processing times may vary depending on your payment provider.

  • Original shipping costs (if applicable) are non-refundable unless required by law.

5. Currency and Additional Charges

All prices displayed on our website are shown in the applicable currency based on your location.

Customers are responsible for:

  • Any currency conversion fees

  • International transaction fees

  • Import duties or taxes imposed by local authorities

These charges are determined by your bank or local customs office and are outside our control.

6. Contact Information

If you have any questions regarding payments, transactions, or refunds, please contact us at:

Emma & David London
Email: contact.emmadavidlondon.com

We are happy to assist you with any payment-related inquiries.